Facilities

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Auditorium

We have a viewing area in the main auditorium of O2 Academy Leicester, which is near the entrance on the balcony and close to the stage. It’s level access from our box office, just through the auditorium doors.

There’s space for three wheelchairs or seats for those who may need one for the performance. 

For shows and events in O2 Academy2 Leicester, one of our friendly team will direct you to the viewing area and accessible facilities. 

Just so you know, e-cigarettes and vapes are not permitted, please see our FAQs for details.

Bars

There’s a large bar on the balcony level with a lowered service area and our staff will be happy to assist you.  

Box Office

O2 Academy Leicester is our primary venue and in the Percy Gee Building. You’ll see our main entrance and box office when you get to us from University Road. It’s accessible either by a number stairs or a ramp. Unfortunately, we do not have a lowered counter or an induction loop. 

Please bring all your booking information with you.

Cloakrooms

Please let staff know if you need assistance when you arrive, as our facilities are in the foyer by the box office on ground level.  

Toilets

O2 Academy Leicester has two accessible toilets in the auditorium, one on the balcony level and another in stalls. Other toilets are available throughout the building, just ask our staff to show you the way if you’re visiting us for the first time.

Medical room and emergencies

We have a medics room, but if you require any assistance or a private area at any point, please just speak to a member of our staff. Any particular requirements can of course be asked in confidence, and in advance. Just get in touch.

Merchandise

If there is merchandise for sale, you’ll find it inside the auditorium or the foyer, so please just ask any member of staff if you need assistance and how to find it.